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::  Exceptional Service begins with Exceptional People

At Helion, we are committed to providing an outstanding customer experience. This begins with hiring individuals we believe to possess the type of skills that contribute to our goal of becoming the leading technology service provider in the country. All employees are committed to the development and application of Helion’s workforce values in leading technical knowledge, professionalism, solidarity, reliability & excellence. These values ensure our workforce contributes to their individual development and our client’s satisfaction.

 
 
 
 
 
::  Culture & Benefits

All Full-Time employees receive a comprehensive benefit package which includes:

  • 3 Traditional Health Plan Options (HMO, HMO-Open Access & PPO)
  • Dental & Vision Coverage
  • Company Paid Holidays
  • Vacation & Sick Time
  • 401(k) Profit Sharing Plan
  • Company Sponsored Events in Golf, BBQ, Paintball, Movies
  • Access to our Gaming & Gym facilities

 
 
 
 
 
::  Join the Helion Team

Helion is always looking for knowledgeable IT professionals who desire a challenging work environment with exposure to the latest technology. If you are interested in joining our team and qualify for one of the listed positions below, please submit your resume, cover letter, salary expectations and contact information. We look forward to welcoming you to our team!

  Desktop Support 2 – Timonium, MD Headquarters
   

Summary: Provides technical assistance to computer system users. Answers questions or resolves computer problems for clients in person, via telephone or from remote location. Provides assistance concerning issues of intermediate complexity regarding the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Educational Requirements: Bachelors Degree (Preferred), MCP (Preferred), MCSA (Preferred), MCSE (Preferred)

Experience: 2-5 years

  Systems Support 1 – Timonium, MD Headquarters
   

Summary: Installs, supports, upgrades and maintains servers, PCs, or other computer systems hardware and software. Responsible for responding to service outages, and other relevant issues surrounding client connectivity and data integrity. Assists users in the resolution of hardware or software problems and participates in projects both on-site and virtually.

Educational Requirements: Bachelors Degree (Preferred)

Experience: 5-8 years

  Field Services 1– Timonium, MD Headquarters
   

Summary: Responsible for providing support at each client site to install, support, upgrade and maintain client’s equipment.  Accountable for responding escalated issues, service outages and other emergency related concerns around the Baltimore, MD area.

Educational Requirements: Bachelors Degree, CCNA (Preferred)

Experience: 3-5 years

  Cisco Voice Engineer – Timonium, MD Headquarters
   

Summary: The Cisco Voice Engineer’s primary role is to assist the networking department to ensure the availability, stability and integrity of Data, Voice, Video, and Wireless network services.

Educational Requirements: Bachelors Degree, CCNA, CCVP (highly preferred)

Experience: 5 years

  PC Technician – Timonium, MD Headquarters
   

Summary: Primarily responsible for supporting, diagnosing, repairing, upgrading and installing relevant software on PC’s and other related hardware, occasionally for ‘internal use’ as well.

Educational Requirements: Bachelors Degree (Preferred), A+ (Preferred), MCP (Preferred)

Experience: 0-3 years

 

Helion is an Equal Opportunity Employer